Returns, Refunds, Exchanges and Shipping policy

We do not accept returns or exchanges: Thank you for choosing Crazy Knots! Our handmade products are crafted with passion and care. Due to the unique nature of handmade items, we do not offer refunds or exchanges. However, your satisfaction is our priority, and we're committed to resolving any issues you may encounter.

Contact Us: If you have any concerns or encounter any problems with your order, please contact us at crazyknotscanada@gmail.com. Our team is dedicated to addressing your concerns and ensuring your experience with Crazy Knots is a positive one.

Quality Assurance: We take pride in the quality of our handmade products. Should you receive a damaged or defective item, please contact us immediately with details and, if possible, a photo of the issue. We'll work diligently to find a suitable solution.

Policy Updates: Please note that Crazy Knots reserves the right to modify this refund policy at any time. Any changes will be immediately effective upon updating the policy on our website.

Your support means the world to us, and we're grateful for your trust in Crazy Knots.

Should you have any questions or require further assistance, please don't hesitate to reach out to us at crazyknotscanada@gmail.com.

Shipping: Standard shipping within Canada is shipped Oversized Letter Mail to save on shipping expenses however this service does not include tracking or insurance. We cannot be held responsible for goods damaged or lost in shipment. Therefore, we recommend an upgraded insured and trackable mail service available at checkout. All US orders are shipped tracked and insured.